Privacy Policy
Last Updated: July 20, 2026
At NorwayMetabolicHealth™, protecting your privacy is one of our highest priorities. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when interacting with our website and services.
By accessing our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
To provide our products and services efficiently, we collect certain information during your interaction with our website.
Information You Provide
We may collect personal information when you:
Place an order
Register an account
Contact Customer Support
Subscribe to our newsletter
Participate in promotions or surveys
This information may include:
Full name
Email address
Shipping address
Billing address
Telephone number
Payment and transaction details
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically, including:
IP address
Browser type
Operating system
Device information
Pages visited
Shopping activity
Referral source
Cookie identifiers
This information helps us improve website performance and enhance your shopping experience.
2. How We Use Your Information
Your information may be used for purposes including:
Order Processing
Confirm purchases
Process payments
Arrange shipping
Provide delivery notifications
Respond to order-related inquiries
Customer Service
Answer questions
Resolve issues
Improve support quality
Website Improvement
We analyze visitor behavior to improve:
Website functionality
Product selection
Navigation
Shopping experience
Marketing Communications
If you've chosen to receive promotional emails, we may occasionally send:
Product announcements
Exclusive discounts
Seasonal promotions
Company news
You may unsubscribe at any time.
Security & Fraud Prevention
Your information also helps us:
Detect suspicious activity
Prevent unauthorized transactions
Protect customer accounts
Maintain website security
3. Protecting Your Information
We implement commercially reasonable safeguards to protect your personal information.
These measures include:
SSL (Secure Socket Layer) encryption during checkout
Secure payment processing through trusted payment providers
Restricted access to personal information
Regular security monitoring and system maintenance
For your protection, NorwayMetabolicHealth™ does not retain complete credit or debit card information after payment has been processed.
4. Sharing Information With Third Parties
We do not sell or rent your personal information to third parties.
However, we may share limited information with trusted service providers when necessary to operate our business, including:
Payment processors
Shipping carriers
Order fulfillment partners
Customer support providers
Analytics services
These partners may access only the information required to perform their services on our behalf.
5. Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies help us:
Remember items in your shopping cart
Save browsing preferences
Analyze website performance
Improve website speed
Display relevant promotions
Some cookies are essential for the website to function properly, while others help us understand how visitors use our website.
You may disable cookies through your browser settings, although doing so may affect certain website features.
6. Advertising & Analytics
To better understand customer interests and improve our marketing efforts, we may work with trusted advertising and analytics partners.
These services may use cookies, pixels, or similar technologies to measure website performance and display advertisements that are more relevant to your interests.
Our marketing and analytics partners may include:
Meta (Facebook & Instagram)
Google
Shopify Analytics
Each provider manages data according to its own privacy practices.
7. External Websites
Our website may contain links to websites operated by third parties.
Because these websites are independently managed, NorwayMetabolicHealth™ is not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any external websites you visit.
8. Children's Privacy
Our products and services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
If you believe a child has submitted personal information through our website, please contact us so we can promptly remove the information where appropriate.
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the ability to:
Access your personal information
Request corrections
Request deletion of eligible information
Withdraw marketing consent
Request information about how your data is used
To exercise any applicable privacy rights, please contact our Customer Support team.
10. Email Communications
If you subscribe to our mailing list, you may receive promotional emails regarding new products, exclusive offers, or company updates.
You can stop receiving marketing emails at any time by:
Clicking the "Unsubscribe" link included in our emails, or
Contacting our Customer Support team directly.
Order confirmations and essential service-related communications may still be sent when necessary.
11. Changes To This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in our business operations, legal requirements, or website functionality.
Any revisions will become effective once the updated version is published on this page.
We encourage visitors to review this page periodically for the latest information.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
NorwayMetabolicHealth™
Email: support@norwaymetabolichealth.com
Business Address:
Hong Kong Liu Xue Yang International Limited
FLAT/RM 1203, 12/F, TOWER 2
CHINA HONG KONG CITY
33 CANTON ROAD
TSIM SHA TSUI
KOWLOON
HONG KONG
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
We are committed to protecting your privacy and handling your information responsibly. Thank you for choosing NorwayMetabolicHealth™.